Omni-Channel Retail and Shipping Report

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Thanks for downloading the Omni-Channel Retail and Shipping 2018 Report! We put this together to give you an idea of the current state of retail and shipping and to shed light on the customer expectation vs reality.

Inside you’ll find our analysis of 2000 retailers and how they combine shipping tactics with their physical stores, including:

  • The state of online and offline retail
  • What eCommerce tools most retailers are using
  • How many retailers offer free, express, standard and priority shipping
  • How retailers are managing returns and click-and-collect



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Shane Lenton