Did you know that 53% of Aussie online shoppers* review your returns policy before purchasing?
Scalable API management
Tailored, technical consulting
Multiple delivery options with one API
Simplify your returns workflow
Eliminate manual steps to process returns with our automated label generation. Your customer will automatically receive an email with a downloadable return label and instructions on returning their order.
Multiple delivery options
One API provides access to multiple carriers so customers can drop off their returns package or have it picked up, without the need for multiple carrier integrations.
Transparent, trackable returns
Shippit’s Returns API is compatible with our tracking and notifications so you can track your returns from return requested to delivered, and keep customers up-to-date via automated email notifications.
Track return requests in one place
1. Review requests
2. Track progress
3. Mark as complete
Frequently asked questions
Are there any restrictions with Shippit Returns?
To offer drop-off as a return delivery option, merchants must have an Australia Post account with an eParcel Post Returns code (weight restrictions apply).
To offer courier pick up as a return delivery option, merchants can use Shippit’s discounted rates with Fastway, Allied and Couriers Please. ‘Bring your own’ rates are currently unavailable for pick-ups.
How much does it cost?
Source: *UPS Pulse of the Online Shopper Asia Pacific Study 2019